Privacy Policy

Last Updated: March 17, 2026

This Privacy Policy for Axora Medical, Inc. ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), which includes when you:

• Visit our website at axoramedical.com or any website of ours that links to this Privacy Policy.
• Use Axora Medical Products. Axora Medical delivers a suite of devices that treat the root causes of Abnormal Uterine Bleeding (AUB).
• Engage with us in other related ways, including any sales, marketing, our social media pages, or events.

This Privacy Policy applies solely to information that we collect through the Services, and it does not govern or apply to information collected by any third party, including our third-party service providers, even if their services are accessed through or in connection with the Services. We are not responsible for the privacy practices or policies of such third parties.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. In certain cases, we may also provide additional notice of significant changes, such as by sending you an email notification or posting a notice on or within the Services.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point. While we have provided this summary for your convenience, you must read this Privacy Policy in its entirety.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

Do we use cookies and other tracking technologies? We use cookies and similar tracking technologies on our websites to analyze website traffic and usage patterns, enhance our Services, and deliver relevant advertising. Learn more about the cookies we use, the purposes for which we use them, and how to manage or disable them.

How do we keep your information safe? We have organizational and technical processes and procedures tailored to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with personal information we collect? Review this Privacy Policy in full.

1. WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us.

Personal Information You Provide to Us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us, including on our websites.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• job titles
• mailing addresses
• company name
• Axora Medical products you use or purchase

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected.

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Third-Party Content, Features, and Application Providers. Some content, features, or applications available through our Services may be provided by third parties, including service providers, advertising networks, content providers, and application developers. These third parties may collect information about you when you interact with their content or features on the Services. This collection may occur through the use of cookies, web beacons, and other tracking technologies, either alone or in combination.

We do not control the tracking technologies or data collection practices of these third parties, and their activities are governed by their own privacy policies. The information collected by these third parties may be associated with your personal information and may include details about your online activities over time and across different websites and online services.

If you have questions about the data collection practices of any third party, including those related to advertisements or targeted content, we encourage you to review the privacy policies of the relevant third-party providers or contact them directly for more information.

Information collected from other sources.

In Short: We may collect personal information or data from public databases, marketing partners, and other third-party sources.

We may collect information about you from sources other than you directly, including public databases, marketing partners, affiliate programs, data providers, social media platforms (such as Facebook, Instagram, LinkedIn, and X), and other third parties, such as Google. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles and URLs, and custom profiles. We use information collected from third-party sources to enhance our ability to provide you with relevant marketing, offers, and services; to conduct targeted advertising and promotional activities; and to maintain the accuracy of our records.

Please note that if you provide information directly to third parties, those third parties will handle your information in accordance with their own privacy policies and practices. We encourage you to review the privacy policies of any third party before providing them with your personal information, as we are not responsible for the privacy practices of such third parties.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your requests and orders. We may process your information to fulfill and manage your requests, orders, payments, returns, and exchanges made through the Services.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process personal information that we collect or that you provide to us for our marketing purposes, including to send you promotional and marketing communications about our products, services, events, and other offerings that may be of interest to you. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?"
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
• To prevent fraud and comply with the law. We may use your information to comply with legal and regulatory obligations, enforce our policies and agreements, protect the security and integrity of the Services, detect and prevent fraud or other unlawful activities, resolve disputes, and address complaints or investigations.
• For other purposes. We may use your information for additional purposes that are disclosed to you at the time of collection or as otherwise permitted or required by law. Where required, we will provide notice and obtain your consent before using your information for such purposes.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention.
• For business transactions provided certain conditions are met.
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
• For identifying injured, ill, or deceased persons and communicating with next of kin.
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
• If the collection is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available and is specified by the regulations.
• We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share personal information as described in this Privacy Policy, including in the circumstances outlined below and with the categories of recipients identified in this section.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your information or data with third-party vendors, service providers, contractors, and agents who perform services for us or on our behalf and require access to such information to perform that work. We have contracts with our third parties, which are designed to help safeguard your personal information, including restrictions on their use of your personal information.

The third parties we may share personal information with are as follows:

• Ad Networks
• Data Analytics Service Providers
• Performance Monitoring Tools
• Retargeting Platforms
• Sales and Marketing Tools
• Social Media Platforms and Networks
• Website Hosting Service Providers
• Affiliate Marketing Programs
• Website Tracking Service Providers
• Website Visitor Analytics Tools

We also may share your personal information in the following situations:

• Purpose Fulfillment. To fulfill the purpose for which you provided the information, including sharing with employees or contractors who are involved in delivering the Services to you.
• Authorized Agents. To any person whom we believe is authorized to receive your information as your agent, such as a representative or attorney, based on your business dealings or instructions.
• Legal Requirements. As required by applicable law, regulation, legal process, or governmental request, or as ordered by a court or regulatory or administrative agency.
• Protection of Rights. If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms or policies, or as evidence in litigation in which we are involved.
• Emergency Situations. If requested by authorities in the event of a local, regional, or national emergency.
• Enforcement. To enforce our contracts with you, this Privacy Policy, or any other applicable agreements and policies.
• With Your Consent. With your consent or at your direction.
• Business Transfers. We may disclose, lease, sell, assign, or transfer the information we collect (including your personal information) to third parties in connection with a Business Transfer. A “Business Transfer” means a sale, acquisition, merger, consolidation, reorganization, bankruptcy, or other corporate change involving us, even if the Business Transfer is only being contemplated and regardless of whether the Business Transfer relates to a part of or our whole business. Nothing in this Privacy Policy is intended to interfere with our ability to transfer all or part of our business, equity, or assets (including the Services) to an affiliate or third party at any time, for any lawful purpose, without notice or compensation to you.
• When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device ("cache") your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this Privacy Policy.
• We may share your information with our affiliates. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us and their employees, agents, or representatives who are involved in delivering the Services to you.
• One of the third parties we use to collect and track user statistics and trends related to our sites and services is LeadLander, Corp. through its LeadLander product offering (“LeadLander”). LeadLander’s privacy policy and how the LeadLander services operate and use data from our sites and services is available at: https://leadlander.com/privacy-policy. As part of our use of our website, we will install cookies onto your computer on behalf of LeadLander. You acknowledge and consent to the placement of such cookies, which will collect data about your use of our site and services and other sites and services which utilize LeadLander’s services. In addition, if you provide us with personal information (including name, e-mail address, company affiliation and similar personally identifying data), we may provide this information to LeadLander so they can associate it with the cookie we have installed on your computer which will allow them to identify you on other sites which utilize the LeadLander service and share your information with the third parties who operate those sites.

Please note that the list above is not exhaustive, and we may, to the extent permitted by applicable law, disclose the information we collect to third parties at any time and for any lawful purpose, without notice or compensation to you. Once disclosed, such information will be subject to the information use and sharing practices of the third party, and the third party will not be bound by this Privacy Policy regarding its use or further sharing of the information. These third parties may also further disclose, share, and use this information as they determine. By providing information (including your personal information) to us, you acknowledge and consent to such disclosure and use. If you do not wish for your information to be shared in this manner, please do not provide it to us.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services and to enhance our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic website functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

The types of cookies we may use include:

• Strictly Necessary Cookies: These cookies are essential for the operation of our websites and enable you to use features as you would reasonably expect. These cookies are always active.
• Functional or Preference Cookies: These cookies allow us to remember your preferences and choices to provide a more personalized experience.
• Performance or Analytics Cookies: These cookies collect information about how you use our websites, such as which pages you visit and any errors you may encounter, to help us improve the performance and effectiveness of our websites.
• Advertising or Targeting Cookies: These cookies are used to deliver advertising that is more relevant to you and your interests, based on your browsing activities and inferred preferences.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

For more information on the cookies we use, including how to manage or disable your cookie preferences, see our website cookie banner or consent preferences.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. Google Analytics is both a tracking technology and a tool that uses cookies to perform its tracking functions. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

Choices Regarding Cookies and Other Tracking Technologies

You have options regarding the use of cookies and other tracking technologies when you use our websites. Most web browsers and some mobile devices allow you to manage your preferences for cookies and similar technologies through their settings. Depending on your device or browser, you may be able to disable, block, or delete certain cookies or tracking technologies. Please note, however, that disabling or blocking some cookies or tracking technologies may impact the functionality or availability of certain features within the Services.

The process for managing cookies and tracking technologies varies by browser and device. Typically, you can find these controls in your browser’s “Settings,” “Preferences,” or “Security” menus. For mobile devices, such as those running iOS or Android, you may find options to limit ad tracking or manage cookies within the device’s privacy or security settings. You can find more information about how to change your browser cookie settings at allaboutcookies.org. To opt-out of third-party advertising networks and similar entities that use advertising cookies go to aboutads.info/choices.

We do not control the data collection or use practices of third parties, including those who may collect information about you to serve interest-based advertising. These third parties may offer you options to opt out of certain data collection or targeted advertising activities. Additionally, most web browsers include settings or help resources that allow you to manage your cookie preferences and limit the collection of information through cookies. We encourage you to review the privacy policies and opt-out mechanisms provided by these third parties for more information about your choices regarding their data practices.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law such as tax, accounting, or other legal requirements. In certain circumstances, we may need to retain some or all of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud or other prohibited activities, or for other legitimate business purposes.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We implement a range of technical, administrative, and organizational measures designed to help protect your information; however, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we do not guarantee the absolute security or privacy of your information, and we are not liable for any unauthorized access, interception, or use of your information by third parties, including any circumvention of our security measures or privacy settings, to the maximum extent permitted by law. You acknowledge and agree that you use the Services at your own risk, you should not expect that your information will always remain private, and we make no warranties regarding the effectiveness or adequacy of our security measures. To the fullest extent permitted by law, we disclaim any responsibility or liability for any damages, whether direct or indirect, resulting from unauthorized third-party access to, use of, or disclosure of your information.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from, or market to, children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at info@axoramedical.com.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your state of residence in the US or in some regions, such as Canada, you may have additional privacy rights. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like Canada), you may have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional emails at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at info@axoramedical.com. You may also manage or adjust your cookie preference settings in our cookie banner on our website or consent preferences.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding your personal information under applicable state privacy laws. These rights may include the right to: (i) request access to and receive details about the personal information we maintain about you and how we have processed it; (ii) correct inaccuracies in your personal information; (iii) obtain a copy of your personal information; (iv) request deletion of your personal information; and (v) opt out of certain types of processing, such as targeted advertising or the sale or sharing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

This section supplements the information contained in this Privacy Policy and is relevant only to residents of certain U.S. states that have their own data privacy laws and regulations. Please note that the state specific rights set out below apply only to Services’ users who reside in the applicable state jurisdiction AND if we, as an organization, meet the jurisdictional threshold(s) in the applicable state jurisdiction.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category. For personal information we collect, please refer to the "WHAT INFORMATION DO WE COLLECT?" section. We collected these categories for the business and commercial purposes described in the "HOW DO WE PROCESS YOUR INFORMATION?" section. We disclosed these categories to the third parties described in the "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" section for the business and commercial purposes described there. We did not sell personal information for monetary consideration. We have “shared” personal information (as that term is defined under applicable privacy laws) for cross-context behavioral advertising as described above, and you may opt out by disabling or adjusting your cookie preference settings, including in our website cookie banner or consent preferences. Disabling cookies may also limit certain advertising, but essential or necessary cookies will still be used to operate our websites.

 

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

We will retain the collected personal information for:

• Category A – 10 years
• Category B – 10 years
• Category C – 10 years
• Category D – 10 years
• Category F – 10 years
• Category G – 10 years
• Category H – 10 years
• Category I – 10 years
• Category J – 10 years
• Category K – As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

Your State Rights

Depending on your state of residence, you may have certain rights under applicable U.S. state privacy laws. These rights are not absolute and may be subject to legal exceptions, and we may deny a request as permitted or required by law. Subject to applicable law, these rights may include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects
• Right to limit certain uses and disclosures of sensitive personal data

Depending upon the state where you live, you may also have the following rights:

• Right to Access Categories of Personal Data. You may have the right to access the categories of personal data being processed, as permitted by applicable law, including the privacy laws of Minnesota.
• Right to Obtain a List of Categories of Third-Party Recipients. You may have the right to obtain a list of the categories of third parties to which we have disclosed personal data, as permitted by applicable law, including the privacy laws of California, Delaware, and Maryland.
• Right to Obtain a List of Specific Third-Party Recipients. You may have the right to obtain a list of specific third parties to which we have disclosed personal data, as permitted by applicable law, including the privacy laws of Minnesota and Oregon.
• Right to Obtain a List of Third Parties to Which Personal Data Has Been Sold. You may have the right to obtain a list of third parties to which we have sold personal data, as permitted by applicable law, including the privacy laws of Connecticut.
• Right to Review and Correct Profiling Decisions. You may have the right to review, understand, question, and, depending on where you reside, correct how personal data has been profiled, as permitted by applicable law, including the privacy laws of Connecticut and Minnesota.
• Right to Opt-Out of Collection of Sensitive Data Through Voice or Facial Recognition. You may have the right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature, as permitted by applicable law, including the privacy laws of Florida.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at info@axoramedical.com, by calling toll-free at 855-646-7874, by visiting https://www.axoramedical.com or by referring to the contact details at the bottom of this Privacy Policy.

You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling or adjusting cookies in your cookie preference settings, including in our website cookie banner or consent preferences.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@axoramedical.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

11. HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?

If you have questions or comments about this Privacy Policy, you may email us at info@axoramedical.com or contact us by post at:

Axora Medical, Inc.
PO Box 4118
Santa Clara, CA 95056
United States

12. HOW CAN YOU UPDATE THE PERSONAL INFORMATION WE COLLECT FROM YOU?

To update your personal information with us, please email us at info@axoramedical.com.